FAQs • South Salt Lake, UT • CivicEngage

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Who should I contact if I can’t make my water payment on time?: We understand that from time to time everyone has unexpected things happen in life. The collection program has been designed with that in mind. Please contact the billing office before the date of any delinquency notice you receive and they will try to work out a payment schedule that works for you. Call 801-483-6074 or email Utility Billing.

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Water Billing

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1. What is the best way for me to pay my bill?: We recommend that residents use our “Pay Your Bill” webpage and set up recurring automatic payments for their bills. This prevents missed bills and potential water disconnections and reconnection fees.

2. How do I know if my house is serviced by SSL Water or not?: SSL Water only services residences south of 2100 South and north of 3300 South, so if you live south of 3300 South your water will come from the Jordan Valley Water Conservancy District. If you are not sure, locate your house on this map.

3. Who should I contact if I can’t make my water payment on time?: We understand that from time to time everyone has unexpected things happen in life. The collection program has been designed with that in mind. Please contact the billing office before the date of any delinquency notice you receive and they will try to work out a payment schedule that works for you. Call 801-483-6074 or email Utility Billing.