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The city offers a Utility Assistance Program for low-income residents unable to pay their water and sewer bills. The program is funded through public donations and is administered through the Utah Community Action's HEAT Program. To learn more and to support the program through a donation, click here.

The undersigned, hereinafter referred to as “CUSTOMER”, applies to the CITY OF SOUTH SALT LAKE, hereinafter referred to as “CITY”, for utility service. Utility service shall mean the providing of water, sewer, garbage, or a combination thereof. In consideration of the acceptance of this application by the City and the rendering of such service, the Customer agrees and grants as follows:

1. Customer agrees to pay for such service in accordance with the rules and regulations and at the applicable rates for such service now in effect, or as the same shall lawfully be amended or changed.
2. Customer agrees to pay all utility bills within twenty (20) days from the bill date. It is understood that if the utility bill becomes delinquent, the utility service will be terminated the following month. Utility service shall not be restored until enter account, reconnection fees, and any applicable deposits are paid in full.
3. If Customer qualifies for City-sponsored garbage service, and if garbage container is lost, stolen, or damaged, customer agrees to reimburse the City the sum of $65.00 to replace the container, all without regard to fault or liability for the loss, theft, or damage. In other words, customer agrees to be strictly liable for the replacement cost of the container in the event of loss, theft, or harm. “Harm” means any damage not arising from normal wear and tear. Any hard from refuse collector shall be the responsibility of City and/or its refuse collector to repair or replace the refuse container. Customer agrees to place garbage container with the handle facing away from the street. The container will be placed within two (2) feet of the curb. Alley pickups shall be placed in the alley at least one (1) foot from obstructions. During collection hours, Customer agrees not to park vehicles on the street near container.
4. Customer agrees to notify City, in writing, one week in advance of termination of services.
5. Customer agrees to pay a security deposit (refer to the city's Consolidated Fee Schedule for current deposit rate) in advance of service being rendered. All security deposits shall be applied to the final billing and any credit balance still pending shall be mailed to the Customer.
6. Customer agrees to permit City, its agents or employees, to enter the premises at all reasonable times for the purpose necessary and incident to rendering of such service where the meter/sewer is located. I/we agree that no fence will be installed on the street side of the meter.
7. Customer warrants that he/she/they has the authority to sign this agreement and to grant permission to enter premises to the City.
8. Customer agrees that he/she/they will make certain that the meters and equipment are readily accessible to the City. Customer also agrees that there are no barriers or animals which would prevent reasonable access thereto.
9. Customer agrees to pay any damage to the meter equipment excepting normal wear. City Ordinances prohibit any persons other than City employees from operating or tampering with the water meter.
10. Customer agrees to pay reasonable attorneys fees and costs in the event of collection proceedings.
11. Customer agrees to pay .83% per month (10% APR) interest on any amounts not paid within thirty (30) days after billing.

I certify that the information given by me in this application is true and correct and that falsification of any information will be grounds for discontinuance of utility services.