Water Billing

Water bills are generated the last week of the month and are always due on the 20th of the month. You can pay your bill online any time after your bill is generated.

How We Bill Water

The minimum bill per month for a standard 1.00 inch water meter is $23.00, which covers up to 5,000 gallons of use. There is an excess water charge of $4.25 per 1,000 gallons (in addition to the $23.00) if 5,001-30,000 gallons are used monthly. This charge increases to $4.75 per 1,000 gallons if over 30,000 gallons are used monthly.

Additional fees are included for larger-sized meters.

A rate list is located on the backside of your utility bill and is available by calling Utility Billing. Water meters are read monthly.

Water Disconnection

If water service has been terminated at a property for non-payment, payment of the full account balance and a reconnect fee ($25 by 3 pm the following day, $65 otherwise) is required to restore water service.

Water may be disconnected any time after the 20th of each month, assuming payment has not been received.

Artesian Wells

The City has no jurisdiction regarding  old artesian wells. If you have one on your property and have questions, we recommend you consult local neighbors who also have wells or call State Water Rights at 801-538-7240 for more information.

Emergency Repairs

If you need water services turned off at the water meter for repairs, contact the SSL Water.

If you need assistance outside of regular City operating hours or during holidays/weekends, contact Dispatch at 801-840-4000. They will contact the after-hours SSL Water personnel.

There is no reconnect fee for emergency water repairs. If you want to disconnect for any other reason, contact the billing office during business hours.

To Note

City ordinance prohibits anyone other than City employees from operating or tampering with the water meter. This includes plumbing professionals.